Cover of AI Boss

Book 7 · Presentation

AI Boss

When Artificial Intelligence Manages People in European Enterprises and Public Authorities

78 slidesPowerPoint · 5.8 MB

Download the deck (.pptx) Read the book online

All presentations / AI Boss

All slides

Select a slide to see it larger; use the arrow keys to move through the deck.

  1. Slide 1: AI Boss1
  2. Slide 2: The Question2
  3. Slide 3: Introduction: Who Is the Boss?3
  4. Slide 4: Introduction: Who Is the Boss?4
  5. Slide 5: What a Manager Does: Five Management Functions and Who Performs Them5
  6. Slide 6: What a Manager Does: Five Management Functions and Who Performs Them6
  7. Slide 7: From Scientific Management to Algorithmic Management: A Century of Managing by Measurement7
  8. Slide 8: From Scientific Management to Algorithmic Management: A Century of Managing by Measurement8
  9. Slide 9: The AI Boss Defined: Management Functions, Degrees of Delegation and Accountability9
  10. Slide 10: The AI Boss Defined: Management Functions, Degrees of Delegation and Accountability10
  11. Slide 11: The AI Boss Today11
  12. Slide 12: Platform Work: The Algorithm as Dispatcher12
  13. Slide 13: Platform Work: The Algorithm as Dispatcher13
  14. Slide 14: The Warehouse and the Shop Floor: Pace, Rate and Monitoring14
  15. Slide 15: The Warehouse and the Shop Floor: Pace, Rate and Monitoring15
  16. Slide 16: Hiring by Machine: Screening, Scoring and Automated Interviews16
  17. Slide 17: Hiring by Machine: Screening, Scoring and Automated Interviews17
  18. Slide 18: Performance Scores, Productivity Metrics and Dismissal by Algorithm18
  19. Slide 19: Performance Scores, Productivity Metrics and Dismissal by Algorithm19
  20. Slide 20: Scheduling, Pay and the Allocation of Work20
  21. Slide 21: Scheduling, Pay and the Allocation of Work21
  22. Slide 22: Knowledge Work: The AI Manager Enters the Office22
  23. Slide 23: Knowledge Work: The AI Manager Enters the Office23
  24. Slide 24: What It Does to People24
  25. Slide 25: Autonomy, Dignity and Control: Being Managed by a Machine25
  26. Slide 26: Autonomy, Dignity and Control: Being Managed by a Machine26
  27. Slide 27: Fairness, Bias and the Appeal That Never Comes27
  28. Slide 28: Fairness, Bias and the Appeal That Never Comes28
  29. Slide 29: Surveillance at Work and the Chilling Effect29
  30. Slide 30: Surveillance at Work and the Chilling Effect30
  31. Slide 31: Health, Pace and Burnout: Occupational Safety Under Algorithmic Direction31
  32. Slide 32: Health, Pace and Burnout: Occupational Safety Under Algorithmic Direction32
  33. Slide 33: Does It Work? Productivity, Quality and the Evidence for Algorithmic Management33
  34. Slide 34: Does It Work? Productivity, Quality and the Evidence for Algorithmic Management34
  35. Slide 35: Managing Machines35
  36. Slide 36: The Agent Boss: When the Team Is Software36
  37. Slide 37: The Agent Boss: When the Team Is Software37
  38. Slide 38: Orchestrators: AI Managing AI Agents and the Chain of Accountability38
  39. Slide 39: Orchestrators: AI Managing AI Agents and the Chain of Accountability39
  40. Slide 40: The Mixed Team: People and Agents Under the Same Manager40
  41. Slide 41: The Mixed Team: People and Agents Under the Same Manager41
  42. Slide 42: Skill, Judgement and Who Becomes a Manager When AI Does the Managing42
  43. Slide 43: Skill, Judgement and Who Becomes a Manager When AI Does the Managing43
  44. Slide 44: Decision Rights in the Management Chain: Who May Direct, Evaluate, Reward and Dismiss44
  45. Slide 45: The management chain as a decision-rights matrix45
  46. Slide 46: Europe's Answer46
  47. Slide 47: The AI Act at Work: Annex III Point 4, Prohibited Practices and the Deployer's Duties47
  48. Slide 48: The AI Act at Work: Annex III Point 4, Prohibited Practices and the Deployer's Duties48
  49. Slide 49: Data Protection and the Platform Work Directive: The Right to a Human Decision49
  50. Slide 50: Data Protection and the Platform Work Directive: The Right to a Human Decision50
  51. Slide 51: Co-determination: Works Councils, Unions and the Nordic Model Meet the Algorithm51
  52. Slide 52: Co-determination: Works Councils, Unions and the Nordic Model Meet the Algorithm52
  53. Slide 53: Occupational Safety, Equality Law and the Public Authority as Employer53
  54. Slide 54: Occupational Safety, Equality Law and the Public Authority as Employer54
  55. Slide 55: Designing the Accountable AI Boss55
  56. Slide 56: Management Decisions as Records: Decision Records and the Delegation Register56
  57. Slide 57: Management Decisions as Records: Decision Records and the Delegation Register57
  58. Slide 58: The Human in the Chair: Oversight That Is Real, Not Rubber-Stamped58
  59. Slide 59: The oversight loop59
  60. Slide 60: Contestability by Design: Explanation, Appeal and Correction60
  61. Slide 61: Contestability by Design: Explanation, Appeal and Correction61
  62. Slide 62: Transparency to the Managed: What Workers Are Told, When and by Whom62
  63. Slide 63: Transparency to the Managed: What Workers Are Told, When and by Whom63
  64. Slide 64: The Transformed Manager: Leading People When AI Directs the Work64
  65. Slide 65: The Transformed Manager: Leading People When AI Directs the Work65
  66. Slide 66: Experience and Verdict66
  67. Slide 67: A Year With the AI Boss: Nordvik Region and Hansa Mutual67
  68. Slide 68: A Year With the AI Boss: Nordvik Region and Hansa Mutual68
  69. Slide 69: Case Studies and Anti-Patterns69
  70. Slide 70: Case Studies and Anti-Patterns70
  71. Slide 71: Nordvik Region and Hansa Mutual: Conclusions for Two Organisations71
  72. Slide 72: Nordvik Region and Hansa Mutual: Conclusions for Two Organisations72
  73. Slide 73: Conclusions: Who Should Be the Boss?73
  74. Slide 74: Conclusions: Who Should Be the Boss?74
  75. Slide 75: Appendices75
  76. Slide 76: Code Examples: Management Decision, Delegation and Oversight Artefacts76
  77. Slide 77: Templates and Tools77
  78. Slide 78: AI Boss78